STEP ONE

Place Order – Before we can begin we need to open an account and start an order.

1. Order by phone – 1.800.481.4948

STEP TWO

Send Information – After you have placed your order you will receive an order number and email confirmation. If we will be doing any design or layout we will need all information prior to starting. (pictures, logos, ect). Please make sure your files meet or exceed our Artwork Guidelines.

A design rep will contact all customers via phone.

1. UPLOAD ONLINE or EMAIL
   • Information and logos can be submitted via email to Design@GrandstandStore.com please include your order number as the subject.
   • For images and logos that are over 1 meg in size we recomend using our file upload service.
2. USPS, Fed-Ex, UPS or Other Delivery Service
   • Information and logos can also be submitted on compact disk or flash card formated for PC (no macs)and mailed to:

     Grandstand Ink
     c/o Design3370 N Hayden Rd
     STE 123-720
     Scottsdale, AZ 85251

     Remember:…Make sure to write your order numberon the disk(s)!…Allow extra time for this method.

DO NOT SEND ORIGINALS! MAIL CAN GET LOST!

STEP THREE

Design & Proof Order – Proofs will be uploaded to your online folder to view online and may also be downloaded in PDF format. This is the last step before print, so please read your proofs carefully! If you have any changes this is the time to make them, one round of author changes is allowed per order – an author change is defined as a change to information previously supplied by you the author. Additional author changes are billed at $3 per round. There is no limit or charge for designer error corrections.

STEP FOUR

Print – Our custom printing process is one of the quickest in the industry, for this reason there will be no changes to orders after they have reached this stage.

STEP FIVE

Ship – All order will be shipped UPS or Federal Express Ground, unless previous arrangments have been made.